Frequently Asked Questions
About Us
Founded in 2003 as Crazy Tee Shirts, Popular Threadz has become a leader in offering funny designer t-shirts to a worldwide audience. Our unique t-shirts can be seen everywhere from college campuses to corporate boardrooms. Over the years Popular Threadz has become the established supplier of humor inspired clothing.
Popular Ventures
11310 Prospect Drive
Suite 10 Box 174
Jackson, CA 95642
Email: support [at] popularthreadz.com
AIM: popularthreadz
Yahoo Messenger: popularthreadz
MSN Messenger: popularthreadz [at] hotmail.com
What kind of shirts do you print on?
We proudly use American Apparel Brand. They’re sweatshop-free, Made in America, and are the softest 100% ringspun cotton shirts around. The size chart for men’s t-shirts is here and the size chart for women’s t-shirts is here.
Do you give discounts?
We issue coupons and offer discounts and sales on a regular basis. They are announced through our email newsletter, twitter, myspace and facebook accounts. If you want to keep up with our newest products, sales and special offers you need to subscribe or follow us on these platforms by clicking the appropriate icon(s):
Do you recommend any specific washing instructions?
Designs will last the longest if shirts are machine-washed inside-out in cold water. Be sure to wash dark colors separately, and don’t iron the design or have the shirt dry cleaned! Also, hang drying the shirts is preferable, but not necessary.
Can I change my order?
If you find that you’ve made an error in the order, please contact us immediately using this form. We’ll do our best to correct the error. Orders that have already been processed cannot be changed. In this case you’ll have to send it back once you receive it. Unfortunately, in such case, we are unable to reimburse the shipping charges.
How long to orders take to ship?
Generally, orders can take 2-4 business days to ship from the warehouse. United States addresses can take 2-4 business days after that to receive. International locations can take 1-3 weeks to receive depending on the country’s customs.
How to I return a shirt?
If you’ve received the wrong product or the item is defective, you may choose to either be issued a store credit or to exchange it for a different item of equal value. Use the contact form and we will inform you how and where to send the return. If you need to exchange an item for a different size than you ordered you are responsible for the postage.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, Through Paypal we accept Visa, MasterCard, American Express, Discover, or regular Paypal account payments.
How secure is this store?
This store uses Mal’s Ecommerce to collect order information which is a tightly secured provider. Alternatively, paying through PayPal offers the same security with automatic encryption of your confidential information in transit from your computer using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
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